Privacy Policy

1. Information We Collect

At RoofDog Roofing & Exteriors, we collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, and property address
• Service Requests: Details about your roofing needs, inspection requests, and project specifications
• Communications: Messages, questions, and feedback you send to us
• Website Usage: Information about how you interact with our website through cookies and analytics

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Schedule roof inspections and service appointments
• Send you quotes, estimates, and project updates
• Improve our website and customer experience
• Communicate about our services, promotions, and company updates
• Comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with our operations (e.g., email services, payment processing)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Partners: With your consent, to provide specific services you've requested

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality and content
• Deliver relevant content and advertisements

You can control cookies through your browser settings, but disabling them may affect website functionality.

6. Third-Party Services

Our website may contain links to third-party websites or services, including:

• Google Analytics for website analytics
• EmailJS for contact form processing
• Social media platforms
• Review platforms (Google Reviews, BBB)

These third parties have their own privacy policies, and we are not responsible for their practices.

7. Your Rights and Choices

You have the right to:

• Access and review the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will securely delete or anonymize your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: