Terms of Service
Last Updated: January 2024
1. Agreement to Terms
By accessing or using the RoofDog Roofing website or services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Services Provided
RoofDog provides professional roofing and exterior services, including but not limited to:
- Roof replacement and installation
- Roof repair and maintenance
- Roof inspections
- Gutter installation, repair, and cleaning
- Attic ventilation and insulation
- Emergency roofing services
3. Website Use
You agree to use our website only for lawful purposes. You must not:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the website or servers
- Use automated systems to access the website without our permission
- Transmit any harmful code, viruses, or malicious software
- Impersonate another person or entity
4. Service Estimates and Quotes
All estimates and quotes provided are:
- Based on the information provided and initial inspections
- Subject to change based on actual conditions discovered during work
- Valid for 30 days from the date of issuance unless otherwise stated
- Not binding until a written contract is signed by both parties
5. Service Contracts
For all roofing projects:
- A written contract must be signed before work begins
- Payment terms will be specified in the contract
- Work scope, materials, and timeline will be clearly defined
- Changes to the original contract must be approved in writing
- Both parties have the right to terminate under conditions specified in the contract
6. Payment Terms
Payment for services is subject to the following terms:
- Payment schedules will be outlined in the service contract
- We accept various forms of payment as specified in the contract
- Late payments may be subject to finance charges
- Full payment is required before final completion and warranty activation
- Insurance claims will be handled according to your policy terms
7. Warranties
RoofDog provides warranties as follows:
- Workmanship Warranty: We stand behind our installation and repairs
- Manufacturer Warranties: Materials come with manufacturer warranties
- Warranty Terms: Specific warranty details will be provided in writing
- Warranty Conditions: Regular maintenance may be required to maintain warranty coverage
Warranties do not cover damage from acts of God, improper maintenance, or unauthorized repairs.
8. Limitation of Liability
To the fullest extent permitted by law, RoofDog Roofing shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or website. Our total liability shall not exceed the amount paid for the specific service that gave rise to the claim.
9. Property Access and Safety
When performing services at your property:
- You grant us access to work areas during scheduled times
- We will take reasonable precautions to protect your property
- You must inform us of any known hazards or special conditions
- We maintain appropriate insurance coverage
- You are responsible for securing pets and removing valuable items from work areas
10. Intellectual Property
All content on the RoofDog website, including text, graphics, logos, images, and software, is the property of RoofDog Roofing or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
11. Customer Reviews and Testimonials
By submitting reviews, testimonials, or feedback, you grant us permission to use, reproduce, and display your content in our marketing materials, website, and other promotional channels. We reserve the right to edit content for clarity or length.
12. Force Majeure
We are not liable for delays or failure to perform due to circumstances beyond our reasonable control, including but not limited to: severe weather, natural disasters, acts of God, labor disputes, material shortages, or government restrictions.
13. Dispute Resolution
In the event of a dispute:
- We encourage direct communication to resolve issues amicably
- Disputes may be subject to mediation or arbitration
- These terms are governed by the laws of the State of Texas
- Venue for any legal proceedings shall be in Denton County, Texas
14. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the modified terms.
15. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Contact Information
For questions about these Terms of Service, please contact us:
Our Commitment
At RoofDog, we believe in transparency and fair dealing. These terms are designed to protect both your interests and ours while ensuring clear expectations for all services. We're here to provide exceptional roofing services while supporting our mission to save dogs through our charitable giving.
